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Welcome to the new Citizen Portal

We are pleased to offer our citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a week.

In partnership with Accela, Inc., we are fulfilling our promise to deliver powerful e-government services and provide valuable information about the community while making your interactions with us more efficient, convenient, and interactive. To use ALL the services we provide you must register and create a user account. You can view information, get questions answered and have limited services as an anonymous user. We trust this will provide you with a new, higher level of service that makes living and working in our community a more enjoyable experience.


Here are some helpful links and resources to help you submit your application:


Commercial Project Report - See a list of major commercial projects currently in our system.
Customer Satisfaction Survey - Give us some feedback on how we are doing.
Electronic File Standards - Read our file standards for how to correctly submit your plans.
Fee Estimator - Get a fee estimate of all your permits without coming into the office.
Historical Permit Records - Find all of our historical permits prior to 2001.
Levels of Service - Find out how long your permit reviews will take.
Submittal Checklists - Use these along with your application to make sure you submit all the necessary information.
Staff Directory - Find the contact information of everyone in our department.
Tip Sheets - Find helpful documents to prepare you for the permitting process.

What would you like to do today?
To get started, select one of the services listed below or log in to apply:


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Not receiving emails from us? - Try adding the cityoftacoma.org domain to your email accounts 'Safe Senders List'. For more assistance with log-in issues, please email us at TacomaPermits@cityoftacoma.org

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