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We are continuing to provide services remotely including accepting Permit Pre-Applications Online. The Development Center is closed until further notice. Please call (650) 329-2496 for general questions or further assistance

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**Notification of Planned Accela Maintenance: July 10 - July 13, 2020.**

Accela Citizen Access portal (ACA/OPS) and all City Accela Apps will BE OFFLINE for maintenance on Friday, July 10th 5pm through Monday, July 13th 5am.

Please refrain from uploading any documents, submitting any applications and/or scheduling any inspections via Accela Citizen Access portal (ACA/OPS) or the various Accela apps during this time.

Welcome to the City of Palo Alto Online Permitting Services

Services available without registering for an account.

  • Inspection Scheduling
  • Permit fee payment
  • Permit history Search


Registered Users Only:

Permits issued online (web permits) for Licensed contractors only. Apply purchase and print the following permits online

  Boiler Replacement Furnace Replacement (same location
  Repair Gas Leak Re-Pipe water piping system
  Re-Roof Water Back Flow
  Water Heater (no tankless) Window Retrofit (residential only)




Start any application or entitlement pre-application online and upload plans and supporting documents for your project.  Please select the tab "Pre-Application" to get started after logging in.  Register for an account here if you have not registered.

What would you like to do today?

To get started, select one of the services listed below:

Login (only required when applying for permits)

Schedule Inspections
from your mobile phone

Fast and Easy

Download our New 

Inspection Request Mobile App

Search for Palo Alto iRequest 

in the app stores


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