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We are continuing to change our business process for providing services in response to COVID-19. The Development Center is closed until further notice. Please call (650) 329-2496 for assistance. All business that can be addressed remotely will be conducted by phone or online services.  

To provide service during this time of disruption, we are NOW ACCEPTING PERMIT PRE-APPLICATIONS ONLINE. 

The Energy Reach Code Ordinance, which   requires “All-Electric” designs for all new Low-Rise Residential projects, takes effect on April 1, 2020. This pre-application process will allow applicants to submit their projects before the new code takes effect

Please select the Home button for more information.

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Welcome to the City of Palo Alto Citizen Portal 


The following onlne permit services are available here.

Services that do not require you to register for an account

  • Inspection scheduling
  • Permit fee payment
  • Permit history research

Permits issued online

Licensed contractors can apply, purchase and print the following permits online immediately. Please login, select the Building tab and follow the instructions.

  • Water Back Flow Device
  • Boiler replacement (same location less than 399k BTU)
  • Furnace Replacement (same location)
  • Repair Gas Leak
  • Repipe-Water Piping System
  • Re-Roof
  • Water Heater (No Tankless)
  • Window Retrofit (Residential Only)


Start any permit pre-application online

All registered users can now start any permit building permit application online and upload plans and documents.  Please click here or select the tab "Permit Application" to get started.  Development Center staff will respond by email or phone to advance your application.  NOTE:  If you are not already registered, you must register first to start the permit application online.

What would you like to do today?

To get started, select one of the services listed below:

Login (only required when applying for permits)

Schedule Inspections
from your mobile phone

Fast and Easy

Download our New 

Inspection Request Mobile App

Search for Palo Alto iRequest 

in the app stores


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