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Welcome to the City of Oakland Citizen Portal

This system provides real-time, direct access to information via the Internet, 24 hours a day - seven days a week.

Unregistered users can research records, file a complaint and apply for planning permits (zoning, clearance, pre-app, letter of determinations)

Registered users may also schedule inspections, apply for some Building, and Public Work permits (Electrical, Plumbing & Mechanical permits for 1 and 2 Family Dwellings; Re-Roofing Certifications; Sewer lateral; Excavation Curb Sidewalk & Gutter).

*** NEW UPDATE ***

The Planning and Building Department now offers its Accela Citizen Access (ACA) website in the following languages:  Chinese and Spanish. Due to the complexity of the documents, there may be some discrepancies in the translations. Please be assured that we are continuing to refine the website translations to ensure complete accuracy.

This is a translation into Spanish/Chinese of an original text in English and reflects terms written in English. 
However, as any translation from one language to another can result in some differences in meaning, any issue related to the contents of this document will be resolved on the basis of the corresponding English text.

PHONE:   (510)-238- Ext. Below
Ext. 4774  Admin Services: "Cashiering" (PAYMENT CONCERNS)
Ext. 3381  Code Enforcement Hotline 
Ext. 3444  Inspection Scheduling
Ext. 3911  Planning/Zoning Counter
Ext. 3891  Permit Counter Hotline


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